Accessibility at Man and a Van Kensington
Man and a Van Kensington is committed to providing an accessible experience for all customers and visitors, including disabled users and those using assistive technologies. We aim to make our information and services easy to use, understand, and navigate for everyone in the Kensington area and beyond.
Our Accessibility Commitment
We are actively working to align our website and digital content with the Web Content Accessibility Guidelines version 2.1, at the AA level. These internationally recognised guidelines explain how to make web content more accessible to people with a wide range of abilities and using a variety of devices.
Our goal is for users looking for accessible Man and a Van Kensington services to be able to find information, request quotes, and understand our services without experiencing unnecessary barriers.
Standards and Guidelines
We aim to follow WCAG 2.1 AA success criteria as our primary accessibility standard. This includes providing text alternatives for non-text content, ensuring content is adaptable and distinguishable, and making functionality available from a keyboard. We also seek to ensure that our content is readable, predictable, and compatible with current and future assistive technologies.
Screen Reader Support
Our website is designed to be compatible with modern screen readers used on desktop, laptop, and mobile devices. We work to use clear headings, descriptive page titles, meaningful link text, and structured content to support effective navigation for screen reader users. Images that convey information are given descriptive text so that important content is available to people who cannot see the image.
We aim to avoid using images of text where possible, and we strive to keep the reading order logical so that users relying on speech output technology can follow the page naturally.
Keyboard Navigation
We aim to ensure that all core functions of the Man and a Van Kensington website can be used without a mouse. Users should be able to move through navigation menus, forms, and interactive elements using the keyboard alone. We also work to maintain visible focus indicators so that users can easily identify which element they are currently interacting with.
Where possible, we keep keyboard interactions predictable and consistent so that visitors can quickly understand how to move around the site and complete tasks such as requesting information about accessible Man and a Van Kensington services.
Text, Colour and Layout
We aim to use high contrast between text and background colours to support users with low vision. Text can normally be resized using standard browser controls without loss of content or functionality. We avoid relying solely on colour to convey meaning and use clear labels and instructions wherever possible.
Our layouts are designed to be responsive, helping users on different screen sizes and devices, including mobile phones and tablets, to access content comfortably.
Ongoing Improvements
Accessibility is an ongoing process. We regularly review our site as content and technology evolve, and we prioritise improvements that help users with disabilities to access our Man and a Van Kensington area services more easily. When we introduce new features, we consider accessibility from the planning stage through to implementation.
Accessibility Feedback and Requests
We welcome feedback on the accessibility of our website and our Man and a Van Kensington services. If you experience any difficulty using our site, encounter a barrier, or need information in a different format such as large print or plain text, you can contact us using the contact form provided on our website.
Please include a brief description of the issue you encountered, the page where it occurred, and the type of device or assistive technology you are using, if you are comfortable sharing this information. This helps us investigate and work towards a suitable solution.
Response to Accessibility Enquiries
We aim to respond to accessibility related requests and feedback within a reasonable timeframe. Where we cannot immediately address an accessibility issue, we will do our best to explain any constraints and may offer alternative ways of accessing the needed information or service in the Kensington area.
By continuing to monitor and improve our accessibility, we aim to ensure that everyone can benefit from our Man and a Van Kensington services with as few barriers as possible.


